About Us

At GuidedAccess, we believe financial security and social well-being are interconnected. We empower individuals and families through personalized financial services and compassionate social work support, guiding them through financial systems, MVA recovery, and financial management.

Our Mission

To enhance the financial and social well-being of individuals and families through personalized services, advocacy, and a commitment to equity.

Our Vision

A community where everyone has equitable access to financial resources, advocacy, and support systems to achieve stability and long-term success.

Our Values

Integrity: Providing honest and transparent services.
Empathy: Meeting clients with compassion and understanding.
Accountability: Upholding ethical standards and professional responsibility.
Empowerment: Equipping clients with the tools and knowledge to succeed.
Accessibility: Ensuring our services are, to the best of our ability, inclusive and accessible to all individuals.

Our Credentials

GuidedAccess services are administered by Registered Social Workers affiliated with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), the Ontario Association of Social Workers (OASW), and the Canadian Association of Social Workers (CASW). We are also registered with the Canada Revenue Agency (CRA) under the RepID program, allowing us to represent clients and navigate CRA processes on their behalf.

Our Story

GuidedAccess was founded on the belief that financial stability and social well-being are deeply connected. Seeing the challenges individuals and families face when navigating complex financial systems, social services, and advocacy, we set out to bridge this gap. With expertise in Social Work and financial services, our mission is to provide accessible, client-centered support that empowers individuals to regain control over their finances and personal well-being.

Our approach is rooted in lived experience, professional training, and a commitment to social justice. We understand that every journey is unique, and we strive to offer compassionate, informed, and effective solutions tailored to each client’s needs. At GuidedAccess, we believe that with the right guidance, everyone can achieve financial confidence and stability despite systemic oppression, literacy skills, (dis)ability, insurance bureaucracies, and changing political economies.

Meet Our Team

Kamilla Riabko, BSW MSW RSW | Founder, Registered Social Worker & Disability Specialist

Kamilla founded GuidedAccess with a deep commitment to bridging financial and social support systems. With over a decade of experience in Social Work, case management, and advocacy, she has worked alongside individuals navigating disability benefits, tax complexities, insurance bureaucracies, and social assistance programs. As a Registered Social Worker and experienced Tax Preparer, Kamilla understands firsthand the barriers people face when trying to access the resources they need. Her work is rooted in lived experience, professional training, and a passion for making systems more accessible. She has a Bachelor of Social Work with a minor in Disability Studies from Carleton University, and a Master of Social Work with a specialization in Health from University of Waterloo. Whether she’s helping a client with tax filings, advocating for fair benefits, or guiding someone through life’s unexpected challenges, Kamilla approaches every situation with empathy, strategy, and a strong belief in equity.

Languages: English, American Sign Language (ASL), Russian (spoken).

Service Modality: Virtual – Video, Text, Email; In-person – Community, Client Residence.

Melinda Brabant, SSW BSW RSW | Registered Social Worker

Melinda is a Registered Social Worker with experience in disability advocacy, healthcare navigation, and psychosocial assessment. She specializes in supporting individuals and families with federal disability benefit applications, including the Disability Tax Credit and related programs, while helping clients navigate complex healthcare and support systems with confidence and clarity.

Her background includes functional and psychosocial assessments, interdisciplinary collaboration, counselling, accessibility consulting, and medical report writing. In addition to her clinical work, Melinda has contributed to accessibility and inclusion initiatives within Canadian museums, helping create neurodiversity informed resources and accessible learning materials for children and families. She completed her Bachelor of Social Work at the University of Manitoba, holds a Diploma in Social Services from Sheridan College, and is currently completing her Master of Social Work through the University of Windsor.

Languages: English

Service Modality: Virtual – Video, Call, Text, & Email.

Katja Sally , DSW | Attendant Care Provider

Katja is a Developmental Services Worker with experience supporting children, youth, adults, and seniors with developmental disabilities, complex care needs, and mental health challenges. Her work focuses on person centred care, daily living support, behavioural support implementation, and fostering independence through compassionate and individualized approaches.

With experience across residential care, education, attendant care, and community support settings, Katja has worked with individuals with a wide range of physical, cognitive, and developmental disabilities, including Autism, Cerebral Palsy, Acquired Brain Injury, Dementia, and complex mental health needs. She is committed to supporting clients with dignity, patience, and respect while adapting care to each individual’s unique communication and support needs. Katja completed her Developmental Services Worker Diploma at Algonquin College and holds certifications in CPR, First Aid, QAM, and CPI.

Languages: English

Service Modality: In-person – Community, Client Residence.

Maria Yokov | Administrative Assistant

Maria has been an integral part of GuidedAccess since before its official founding, bringing her expertise in medical administration and office management to the heart of the organization. She ensures the smooth day-to-day operations of GuidedAccess and plays a vital role in supporting both clients and staff. Her dedication and efficiency help keep GuidedAccess running seamlessly, ensuring that clients receive the highest level of support and care.

Languages: English & Russian.

Service Modality: Virtual – Call, Email.